Contact Details:
Name: Trust Electric Heating
Address: Unit 12, Elmfield Business Park, Lotherton Way, Garforth, LS25 2JY
Phone Number: 0800 5999 109
Email: [email protected]
Privacy Policy
This privacy policy explains how we utilise personal information collected on this website. Before using the site or providing any personal information, please carefully read this policy. By using the site, you agree to the practices described herein. Please note that we may update this policy, and any changes will apply only to future activities and information, not retroactively. We encourage you to review this privacy policy whenever you visit the site to understand how your personal information will be used.
Copyright Notice:
All contents of this website are subject to copyright law and are provided solely for the purpose of offering individual information to users. Any reproduction or transmission of the website's contents requires our prior written consent.
Privacy Statement:
This privacy statement aims to inform you about the processing of personal data through https://www.trustelectricheating.co.uk ("Website") and how Trust Electric Heating handles this data.
Trust Electric Heating respects the privacy of visitors to this Website. Personal data is collected only when necessary to fulfil your requests.
We collect personally identifiable information, such as names, postal addresses, and email addresses when voluntarily provided by our visitors. The information you provide is used solely to fulfil your specific request, and we obtain your explicit consent for data collection through our contact forms unless specified otherwise.
Explicit Consent:
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The collection and processing of personal data through this website is done in accordance with the EU General Data Protection Regulation.
Trust Electric Heating does not collect personal data through this Website, unless provided by you through our contact form or through your request to be subscribed to our periodic updates. In these cases, Trust Electric Heating collects the following data:
Your first name
Your surname
Your e-mail address
In addition, if you chose to provide us this data along with your request, we can collect the following data:
The name of your organisation or company
Your postal address
Your phone number
Data Minimisation:
Personal data collected through this Website is used only for the intended purposes. If you use our contact form, we will use the data to communicate with you and address your request. If you request updates from us, we will collect your details to periodically provide you with information on developments related to recruitment, marketing, and Trust Electric Heating.
You can unsubscribe from our mailing lists at any time by clicking the included link in our communications or by sending a new contact request with the word "unsubscribe."
Should you contact us by telephone or speak to us at an exhibition for example, we will collect the same information as via the website.
Purpose of Data Collection:
We value your privacy. Trust Electric Heating has therefore taken organisational and technical measures to protect your data from theft, loss or any kind of use that is not in line with the purposes for which the data was collected. We work with secured networks and, if necessary, with encryption.
Should your enquiry progress to the arrangement of a home visit by Trust staff, we may ask you for additional information to help understand factors such as any access to your property or factors that may be helpful to both you and us in helping identify the right products for your needs and in planning your installation.
Representative or Nominated Contact Person
At Trust Electric Heating, we understand that there may be circumstances where an individual may not be able to directly communicate with us, and they may designate a representative or nominated contact person to act on their behalf. This representative could be a family member, friend, legal guardian or other.
In such cases, we respect the privacy and preferences of our customers and take steps to ensure that the designated representative can interact with us on behalf of the customer effectively. Here's how we handle such situations:
Obtaining Customer Permission: Before we engage with a designated representative, we require explicit permission from the customer whose information is involved. The customer may grant this permission through written consent, verbal agreement, or by other means as appropriate.
Verification of Identity: We may request that the designated representative provide proof of their identity and their relationship with the customer. This is to ensure that we are communicating and sharing information with the correct individual and in accordance with the customer's wishes.
Customer's Right to Withdraw Consent: The customer has the right to withdraw their permission for the designated representative to act on their behalf at any time. To do so, the customer should contact us using the contact details provided in this Privacy Policy.
We take the privacy and security of our customers' information seriously and ensure that any interactions with designated representatives are conducted in a manner that respects the customer's wishes and complies with applicable data protection laws.
User's Right to Withdraw Consent:
You can withdraw your consent at any time by emailing us at [email protected].
Third-Party Sharing:
Trust Electric Heating does not sell your personal data to third parties. Your personal data will not be provided to third parties unless required by law, such as a lawful request by law enforcement authorities. We may share your data with third parties only when necessary to deliver a service, and these third parties must meet our high standards for DPA (2018) compliance.
Data Retention:
We retain your data for as long as necessary for the purpose for which it was provided. After unsubscribing from our emails, your data will be deleted from our systems unless you remain an active contact.
Data Security:
Trust Electric Heating takes organisational and technical measures to safeguard your data from theft, loss, or unauthorised use.
Access and Requests:
If you wish to access your data that is processed through this Website, you can send a request by e-mail to [email protected]
In order for us to make sure that you are who you say you are, we ask you to attach a photocopy of your ID to your request. Following your request for access, you can request rectification or removal of your data.
This can be requested if:
• The personal data is incorrect;
• The personal data is incomplete or not relevant to the specific purpose for which it was collected;
• The personal data is used in violation of the law.
Trust Electric Heating will answer your request within 30 days.
Use of Cookies:
While we collect minimal data through this Website, we use cookies to track your visits to our publicly accessible web pages. This information helps us understand the number of unique visitors, pages visited, and improve user experience. For more details, please refer to our Cookie policy.
Third-Party Websites:
We review external page references (links) when they are initially established, but we may not continually review them. We do not control the design and content of linked external pages. We disassociate ourselves from the contents of linked external websites featured on our website, as they may be subject to liability laws or ethical principles. The content and functionality of external offers are the sole responsibility of their respective providers.
Google Analytics:
This website uses Google Analytics, a web analysis service by Google Inc. Google Analytics uses cookies to analyse your website usage. Information generated by cookies (including your IP address) is sent to Google servers in the US. Google may transfer this data to third parties as required by law or for data processing on Google's behalf. You can adjust your browser settings to prevent cookie installation; however, this may limit website functionality. By using this website, you consent to the data collection and processing as described above. You can revoke Google Analytics' right to collect and use your IP address at any time. Learn more at http://tools.google.com/dlpage/gaoptout.
Mobile-Friendly:
Our privacy policy is easily accessible and readable on mobile devices, as many users access websites from mobile platforms.
Privacy Contact Information:
If you have questions, concerns, or comments about our privacy policy, please contact us. We reserve the right to make changes to this policy, and any updates will be posted.
