How does the NEOS work?

Not Just Another Radiator - Here’s Why NEOS is Different

We’ve all heard about “cutting-edge” or “revolutionary” products before. But what really matters is how it works and why it benefits you and your home. 

So, let’s break it down—no jargon, no fluff, just the facts about how the NEOS Electric Radiator keeps your home warm efficiently and affordably.

Many electric radiators use constant power to maintain warmth, running at 100% of their electrical capacity, often wasting electricity and money. The NEOS is designed differently:

• Only runs for 17-40 minutes per hour after it reaches temperature, using less energy while maintaining heat 
• Smart thermostat control ensures it only heats when needed 
• With a core designed to operate at 25% capacity instead of 100%, extending lifespan

The result? 

Lower energy bills, longer-lasting warmth, and a more sustainable way to heat your home.The Science of Smart Heating

1. Quick Heat-Up with Aluminium Construction

When you turn on the NEOS, the first thing that happens is efficient heat transfer. Why? Because the radiator is made of highly conductive aluminium, which is 290% more effective at moving heat into the room than mild steel. Unlike other materials that retain heat internally, aluminium quickly releases warmth into the space, ensuring fast and even heat distribution with minimal energy waste.

This means: 

• Fast heating times 
• Transfers heat efficiently into the room
• Even warmth across the entire room

Plus, aluminium is rust-proof and fully recyclable, making the NEOS not just effective, but also environmentally friendly and nice to look at!

The research: Specifically, aluminium has a conductivity of 36.9 x 10^6 Siemens/m (compared to steel’s 10.1 x 10^6 Siemens/m), allowing for rapid heat-up times and efficient heat distribution (Engineer’s Edge, Sciencing). 

2. Soapstone Core: Long-Lasting Warmth

While the aluminium casing heats the room up, the soapstone core inside the NEOS absorbs and stores the heat. This is what makes NEOS so effective. Unlike some traditional electric radiators that turn off and immediately go cold, the soapstone core gradually releases stored heat, providing long-lasting comfort even when the power is off.

• Uses less energy while maintaining warmth 
• Fewer heating cycles, reducing electricity consumption 
• Comfortable, steady temperature without sudden fluctuations

Soapstone is used in high-performance heating applications for a reason—it retains heat for hours and distributes it evenly, eliminating cold spots.

The research: Soapstone’s high density and molecular structure allow it to absorb and retain heat for extended periods, making it ideal for applications requiring sustained warmth. This feature has been acknowledged in numerous studies, including those by Stone Trade, where soapstone’s superior heat retention properties are highlighted. Additionally, Architectural Digest and The Spruce have cited soapstone as an excellent material for long-term heat retention in various applications.

Below are the graphs created from testing with the University of Huddersfield on energy usage of the NEOS electric radiator and a standard electric radiator which illustrates the energy usage of the NEOS.

Graph 1: The NEOS

Graph 2: Standard Electric Radiator

3. Quadvex Convection System: Even Heat Distribution

Most electric radiators struggle with uneven heat - some areas of the room get too hot, others stay cold. The NEOS electric radiator fixes this issue with its Quadvex convection system:

• Doubled the amount of convection compared to standard electric radiators
• Uses convection heating method - cost-effective way to heat your room 
• Eliminates cold spots, so the entire room feels comfortable

This system ensures that every part of your space is heated efficiently, not just the area near the radiator.

4. Cool Wall Patented Technology: Heat Where You Need It

With most radiators, a large portion of heat is lost to the wall behind it, but not with the NEOS. Thanks to its Cool Wall patented technology, the radiator redirects heat into the room instead of letting it escape through the walls.

• Maximises effectiveness by keeping warmth in the room 
• Saves energy, reducing heating costs 
• Works like a built-in heat reflector, similar to placing foil behind a radiator—but professionally engineered

Why the NEOS may save you money while heating up your home…

• Fast heat-up times thanks to high-conductivity aluminium 
• Sustained warmth with heat-retaining soapstone core 
• Even heat distribution with Quadvex convection 
• Minimal wasted energy with Cool Wall technology 
• Sleek, slimline design that fits most homes, with no bulky panels 
• 25-year guarantee for total peace of mind

The NEOS isn’t just an electric radiator - it’s a smart, energy-efficient way to heat your home. Plus, we’ve got real case studies showing how NEOS is transforming homes across the UK.

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